FAQs

Choose higher deductibles, stay healthy, opt for a family floater, and use No Claim Bonus benefits.

Cosmetic surgery, dental care (unless accident-related), self-inflicted injuries, drug abuse, and alternative treatments.

Yes, you can claim from multiple policies, starting with one and using another if needed.

Yes, but with a waiting period of 9 months to 4 years, depending on the policy.

A reward for no claims, given as a sum insured increase or a renewal premium discount.

The insurer pays directly to a network hospital. You only pay non-covered expenses.

The time before certain treatments are covered. Usually 30 days for new policies, 2-4 years for pre-existing diseases.

Any illness you had before buying the policy. Covered after a waiting period of 2-4 years.

Individual, family floater, group, senior citizen, critical illness, and top-up plans.

Health insurance is a financial product that covers medical expenses for hospitalization, surgeries, and treatments based on the policy’s sum insured and coverage.

Yes, 100% free with no obligation to buy.

No, data is kept private and secure.

Yes, we can help evaluate it for free.

Cashless claims are typically settled during discharge. Reimbursement claims may take 3–4 weeks after document submission.

Non-disclosure can lead to claim rejection or policy cancellation. Full and honest disclosure is critical at the time of purchase.

At Staywell.Health, we focus on long-term suitability(right product match) and claims support(Claims Kavach), not just policy sales.

Staywell Claims Kavach is structured claims-support promise offering timely guidance and escalation assistance to customers of Staywell.Health.

Yes. Every customer of Staywell.Health gets access to the Staywell Claims Kavach which helps to guide you through documentation, insurer coordination, and escalation if needed We step in to assess, es

Health Insurance Premiums qualify for tax deductions under Section 80D up to specified limits.

No. Earned waiting periods are carried forward.

Policy details, hospital bills, discharge summary, prescriptions, and diagnostic reports.

Non-disclosure, waiting periods, exclusions, incorrect documents, or exceeding limits.

Yes. Employer coverage is temporary and often limited. A personal policy ensures continuity.